Pizza Hut can KMA.

Sometimes…people need to be shot…or at least get smacked in the head with a clue bat…or I dont know…but this reaaaally busted my chops.

Dear Pizza Hut,

I’ve been a 1-2 time-a-week customer of the Pizza Hut located 8224 Park Lane in Dallas, TX for well over a year now. I work from home a lot and to be honest I like the food. I am on a first name basis with most of the delivery staff and also a few people in the restaurant. I actually can normally count on enjoying my experiences with your people there…until today.

About a year ago my mother started arranging to pay for meals with this location…one catch, she is in Buffalo New York. Yes..I do in fact have a very cool mom, she knows I am a “buffalo wing fiend” and likes reminding me about Buffalo whenever she likes. 😉 The problem today came up because after a year of doing this…your store refused to accept payment from her.

This wasn’t a bad check. This was a little lady 1400 miles away trying to send her son some food…you guys should be ashamed of yourselves…she’s pretty POed. You don’t boot repeat business because one clueless Manager named “Robbie” hasn’t been privy to the countless times past where my mom’s money was still good enough for you. Not only am I not going to give this location any more business, I have zero intention of doing business with you again. Before you write me off as just another grumpy asshat, I suggest you check with the staff at that store first. Another thing, I am pretty sure it’s a tad on the illegal side to ask for a photocopy of a credit card from a customer, under ANY circumstances.

You’ve lost a damn good customer.

Tony Hunt

You see, they didn’t want to take her CC. Now just so everyone knows, manual imprints of credit cards are the number one source used by criminals in acquiring credit card numbers. It’s illegal for any business in the states store credit cad numbers of its customer unless they are stores in a facility that is almost like fort knox…facilities that I happen to know Pizza Hut doesn’t accommodate for in their stores electronically or otherwise.

So here I go on a little rant. Pizza Hut gets a nice little “Up Yours”…I can do business elsewhere.