Screwed by StarTex Power…

You guys have to see this. Our electric bill was almost $400 this month…up from $110 last month…what changed? We just got sucker-punched by the power company…thats what. Apparently the *contract* we were in expired, and without warning we were put on month-to-month at the beginning of summer.

Who is the evil power company to blame? Some little company called StarTex. Power companies giving discounts only to people that obligate themselves to stay with them for extended period without insuring that the same rate will be available to them after the contract are JUST PLAIN THIEVES!.

THIS IS TEXAS…WE ARE NOT HURTING FOR ELECTRICITY.

..yet why are we paying for the overuse as if we were in California or New England?!

Sorry I am totally PO’ed about this…Jim and I aren’t made of money and he’s not prepared to live in at a higher cost of living. We’re living in a shit-poor apartment and now we’re paying electric like we live in a 3000sq ft house.

Utter bu^&%$^&$&!!!!!

The one thing that REALLY got me is the company’s motto/tagline…

Rates and Service that are truly electrifying.

From: LaTasha Jacobs [mailto:ljacobs@startexpower.com] Sent: Monday, June 30, 2008 12:25 PM

Good Afternoon,

Thank you for contacting StarTex Power, after reviewing your account the readings look accurate. One difference between last month and this month is that there where 853 more KWH’s used. Another difference in your billing is that your contract for 10.3 cents per KWH expired, therefore you where switched over to the month to month plan. The month to month plan is a variable market rate and is higher than most of our contract plan. I have listed below the rates that we currently have in your area:

Contract Rate
Month to Month 17.40 ¢
Annual 15.80 ¢
24 Months 15.10 ¢
36 Months 14.90 ¢

If you would like one of the rates listed please contact customer service at 1-866-917-8271 so that a customer service representative can assist you with renewing your rate. If there is anything else that we can assist you with please let us know.

Rates and Service that are truly electrifying.